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Got a question about a yarn, need help picking the right weight for a project, or just want to talk through your options? We’re easy to reach.
Send us an email and we’ll get back to you as soon as we can. Whether it’s about a specific product, an order, or you’re not sure which Bernat range suits what you’re making — we’re happy to help.
No automated replies, no ticket numbers. Just a straightforward response from someone who knows the products.
Not sure which yarn works for your pattern? Tell us the weight, yardage, and what you’re making and we’ll point you in the right direction.
Wondering about fibre content, care instructions, or whether a colourway is still available? Ask away.
Orders, feedback, something we missed on the site — if it’s worth saying, it’s worth sending.